Store it properly
Waste has to be kept so it cannot escape, leak or be taken. We supply free sealed drums in the right size and swap them for clean empties at every visit.
Your legal responsibility for used cooking oil does not end when it leaves your kitchen. Here is exactly what the law asks of you, what we do about it, and how to check our credentials for yourself.
Under section 34 of the Environmental Protection Act 1990, and the Environmental Protection (Duty of Care) Regulations 1991, any business producing waste has a legal duty of care over it. That duty follows the waste until it reaches a lawful destination. In practice it comes down to three things.
Waste has to be kept so it cannot escape, leak or be taken. We supply free sealed drums in the right size and swap them for clean empties at every visit.
Only a registered waste carrier may transport your oil. Ours is an Environment Agency upper tier registration covering carrier and dealer, and the number is published below for you to check.
Every load needs a waste transfer note, kept for at least two years and produced on request. Ours are generated digitally at collection and stored in your account.
The third point is the one that catches kitchens out. If a collector fly-tips your oil, the fact that you paid someone to take it away is not by itself a defence. A regulator will ask what steps you took to satisfy yourself that your carrier was legitimate, which is why we publish our registration rather than simply claiming to be licensed.
Every collection generates a digital waste transfer note in your secure online account, alongside the date and the litres collected. When someone asks for your waste documentation you log in and download it, rather than hunting through a drawer.
You must keep these for at least two years and produce them on request to the Environment Agency or your local authority. Failing to produce them when formally requested is itself an offence.
The problem is rarely that collections never happened. It is that nobody can find the slips proving they did.
What each note records
Environmental health and council visits are rarely complicated. In our experience an officer asks for three things.
The kitchens that struggle are not the ones doing something wrong. They are the ones who cannot lay hands on the evidence that they are doing it right.
Tell us where you are and we'll set up your collection day. No cost, no obligation, and we typically call you back within minutes.
Prefer to talk? Call or WhatsApp us on 07716 378590 and we'll sort it out in a couple of minutes.